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Websense Web Filter v7.1
Websense Web Security v7.1 

Release Notes for Hotfix 42:      Websense DC Agent connections to 
                                  Filtering Service were not always 
                                  successful

Release Notes updated:            28 October 2009 

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Contents
     1. Release Notes for Hotfix 42 
     2. Installation & Configuration 
     3. Technical Support 

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1.  Release Notes for Hotfix 42
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Problem:

Users discovered by DC Agent were not being transferred to Filtering 
Service. Packet captures show that the connections are either getting 
hung or breaking on the DC Agent end.

Solution:

Retry sending data if a socket is busy.


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2.  Installation & Configuration
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This Hotfix must be overlayed on top of an existing Websense Web Filter 
or Websense Web Security v7.1 installation.

To implement this Hotfix:

     1. Stop all Websense services on the DC Agent sever.      
 
            
     2. Back up the contents of the \Websense\bin installation directory 
        to a separate location.

        The default location for Windows is C:\Program Files\Websense\bin.	
	

     3. Extract all the files from the \Websense\bin directory of the 
        Hotfix 42 download package and copy them into the \Websense\bin
        directory of your Websense installation directory. 

        Select Yes when asked if you want to overwrite the existing files.

        The following files need to be replaced on Windows servers:

	- XidDcAgent.exe
	- TransIdService.dll


     4. Restart all Websense services. 



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3.  Technical Support
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Technical information about Websense products is available 24 hours a 
day at:

   www.websense.com/support/

		 - the latest release information
                 - the searchable Websense Knowledge Base 
                 - Show-Me tutorials
                 - Webinars
                 - Customer Forums
                 - product documents
                 - tips
                 - answers to frequently asked questions
		 - in-depth technical papers 

For additional questions, click the Contact Support tab at the top of 
the page and fill out the online support form.

If your issue is urgent, please call one of the offices listed below. 
You will be routed to the first available technician, who will gladly 
assist you. 

North America:	   +1  858-458-2940 

France:            Contact your Websense Reseller. 
                   (If you cannot locate your Reseller: +33 (0) 1 5732 3227)

Germany:           Contact your Websense Reseller. 
                   (If you cannot locate your Reseller: +49 (0) 69 517 09347)

UK:                Contact your Websense Reseller.  
                   (If you cannot locate your Reseller: +44 (0) 20 3024 4401)

Rest of Europe:    Contact your Websense Reseller.   
                   (If you cannot locate your Reseller: +44 (0) 20 3024 4401)

Middle East:       Contact your Websense Reseller.   
                   (If you cannot locate your Reseller: +44 (0) 20 3024 4401)

Africa:            Contact your Websense Reseller.   
                   (If you cannot locate your Reseller: +44 (0) 20 3024 4401)

Australia and
New Zealand:       Contact your Websense Reseller.   
                   (If you cannot locate your Reseller: +61 (0) 2 9414 0033) 

Asia:              Contact your Websense Reseller.
                   (If you cannot locate your Reseller: +86 (10) 5884 4200)

Latin America 
and the Caribbean: +1-858-458-2940


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